Privacy Policy

FreeAgent CRM Privacy Policy

Last updated December 18th, 2017


This privacy policy applies to information collected by FreeAgent Network, Inc. (“FreeAgent”, “we” and “us”) through any product, service or website provided by FreeAgent (each, a “FreeAgent Service”), including the “FreeAgent Platform” and the website located at (the “Website”). The FreeAgent Platform is the online CRM subscription service provided by FreeAgent and the underlying servers and software used to provide such a service. This privacy policy may be found at Your use of any FreeAgent Service indicates Your acceptance of this privacy policy.

Information We Collect From You

In order to operate the FreeAgent Services and to provide you with information about products or services that may be of interest, we collect information about you. This includes but is not limited to your name and contact information such as phone numbers, email and mailing addresses, birthdate, gender as well as a profile picture. In addition, this includes all electronic data and information submitted by You or the End Users through use of the FreeAgent Platform, and information and data derived therefrom (“Your Data”).You may also provide payment information either through transmission through a FreeAgent Service or otherwise, which could include bank account, or credit or debit card numbers or other information.

We collect details related to your use of a FreeAgent Service, and how you interact with such FreeAgent Service.

We may also collect information about the device or computer used in connection with a FreeAgent Service, such as the type of device, the model, the operating system and software, browser, information, unique device identifiers, and internet provider. We also may collect information regarding the access of the Website, such as the dates and times of access, device IP addresses, and other sites that you have visited prior to the use of the Website.

Use of Information

We may use the information we collect about you to facilitate the operation of a FreeAgent Service, and to help us operate, maintain and improve the Service.

We may communicate with you regarding a FreeAgent Service and other products and services provided by FreeAgent and third party providers; news relevant to FreeAgent and its industry; all in accordance with applicable law. We may use the information we collect about you for purposes of such communications.

Sharing of Information

We may share your personal information with agents, representatives, contractors, vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf, related to a FreeAgent Service. This may include third parties with other apps or websites that integrate with our API or a FreeAgent Service, or those with an API or other service with which we integrate.

We may share your personal information with third parties to provide you a service you requested through a partnership or promotional offerings.

We may share your personal information with third parties to provide you a service you requested through a partnership or promotional offerings, and/or for purposes of the communications referenced above under “Use of Information.”

By accessing and using the Service, you understand that we are providing your personal information to third parties as listed in this privacy policy. These third parties may use your personal information in accordance with their own privacy policies. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you provide to FreeAgent. You agree that FreeAgent is not responsible or liable for any of their actions or omissions.

Content that you submit in a public forum will be made generally available.

We may release your personal information when we believe in good faith that release is necessary to comply with applicable law or governmental regulations, including laws outside your country of residence; enforce or apply any agreement you have with FreeAgent, including a subscription agreement, or protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations (including those outside of your country of residence), private or governmental.

We may share your personal information in an aggregated and/or anonymized form which cannot reasonably be used to identify you.

We may share your personal information in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company. In addition, if FreeAgent, or substantially all of its assets are acquired, whether through a merger, consolidation, stock purchase or otherwise, or in the event that FreeAgent goes out of business or enters bankruptcy, user information (including personal information) might be one of the assets that may be transferred or acquired by a third party.

We and our third party service providers use technologies like cookies, pixels, and local storage on our website, in our emails, and other identifiers to provide you with a range of products and services. You can control cookies through your browser settings and other tools. By continuing to use the Service through your device or computer, you consent to our use of cookies, pixels and local storage in accordance with this privacy policy.

We may work with advertisers or other partners and advertising service providers to send ads or services to your mobile device or computer, which may use a cookie, pixel or other similar technology placed by FreeAgent or the third party (although we would not share any other information that identifies you with an advertiser). This privacy policy covers the use of cookies by FreeAgent and its service providers and does not cover the use of cookies by any advertisers.

California Privacy Rights

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. FreeAgent does not share your personally identifiable information with third parties for the third parties’ direct marketing purposes unless you provide us with consent to do so.


We try to safeguard user account information, including personal information. However, no one can guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Your account information (including personal information) is protected by a password set by you for your privacy and security. You are responsible for preventing unauthorized access to your account and personal information by selecting and protecting your password appropriately, and restricting access to your device and computer.

A FreeAgent Service may contain links to other sites. FreeAgent is not responsible for the privacy policies and/or practices on other sites. When linking to another site, you should read the privacy policy stated on that site. This privacy policy only governs information collected on the Service.

Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.Your access to and use of a FreeAgent Service or your submission of any personal information to us will constitute your consent to the transfer of your personal information outside of your home country or jurisdiction.

Even after you remove information from your account or profile, copies of that information may remain viewable elsewhere, to the extent it has been shared with others, or it was copied or stored by other users. Removed and deleted information may remain on backup media for a period of time prior to being deleted from our servers.

Changes to Privacy Policy

We reserve the right to amend this privacy policy from time to time, andencourage you to review it periodically. Use of information we collect now is subject to the privacy policy in effect at the time such information is used. If we make any material changes, we will notify you both by posting the revised privacy policy online and, if you subscribe to a FreeAgent Service, providing notice through such FreeAgent Service as provided therein. Users are bound by any changes to the privacy policy when they use a FreeAgent Service after such changes have been first posted.


If you have any questions about this privacy policy, please contact us at

Are you our next small business success story?